You can now integrate with UPS to receive their calculated delivery costs which are then used in the store's checkout process. 

Preparation / setting up the UPS API details:

  • Make sure the UPS user account you are using has all the required UPS accounts connected. For example, you may have a UK and a worldwide account because of advantageous rates. In which case, both these UPS accounts will need to be connected to your single user account.

  • Use this link to request an API access key: 
  • Make sure you enter your details as the Primary contact and select the correct UPS Account for the warehouse you're setting up.
  • After clicking the "Request Access Key" button it will give your Access Key and email it to you for safe keeping. This is the UPS API key which you will use. For example, the UPS account id's look like this: W6Y123, and API key's (also called Access Keys) look like this: BCD40A1A11A11A11.

Negotiated Rates: If you have negotiated lower rates with UPS, the software will auto-detect your negotiated rate.

Configuring your store for UPS services:
  1. Via Delivery Packaging Types, set up all of your UPS packaging. 
  2. Via Product Manager > each product > Main Details tab > “Delivery packaging type” > select the correct packaging for this product
  3. Via Delivery Warehouses set up the UPS account information for each warehouse.
  4. Via Despatch And Delivery Manager > View All Delivery Regionsedit each region which has its own warehouse for UPS delivery > "Related Warehouse" > select the required warehouse
  5. Via Site Setup > Delivery> "Delivery Adaptor" > select UPS and click Save
  6. TEST thoroughly. We suggest setting the name of the service to "UPS TEST" if you are adding it to a live site and then renaming it after testing. Run several products, regions / warehouses through the checkout to ensure the delivery charges are correct. You can check UPS for their calculated charge and ensure it matches your test orders.