You can now add or edit order lines on existing orders, or create an entirely new manual order for a new or existing customer from within Admin.

Example Uses:

  • A special price is agreed with a customer for one of their order lines and you need to override the normal price as a one-off
  • A customer has forgotten to add a product or option to their order and you add it for them
  • An existing client places a telephone order which you then add to the system against their customer record
  • A new client places a telephone order so you set them up as an account and then add the order details

To edit / add lines to existing orders, go into Order Manager, select an existing order and then click the "edit" pencil buttons on existing lines or click "Add Item / Line" to enter a new line. You will then access a new screen where you can input product / option / delivery / coupon line information. 

To add a totally new order click the new button in Order Manager called "Add Order Manually".

If this is a new customer, read our article on taking Telephone Orders and Cash Sales