REC+ contains actionable business intelligence (BI) to help you manage your site and be alert to ways to improve it and maintain compliance.
What Is Business Intelligence (BI)?
BI analyses data and presents you with actionable information to make improvements to your business, decision-making and processes.
Why Does BI Matter?
With so many changes taking place with web technology, search engines, internet security and legal compliance like GDPR, BI helps you stay on top of what’s important for your website.
How Does BI Work In REC+?
REC+ has become smarter by analyzing your website and presenting actions you can take for:
✓ User experience and interaction
✓ Marketing and products These are displayed in Website Recommendations.
Notifications have also been introduced so you can quickly see new user interactions with your site including new form replies, orders, testimonials and product reviews.
Is It Free?
Yes. This is such an important way to help business owners stay on top of everything that’s required of them we have released this for free to all REC+ websites.
This includes adding new recommendations in the future.
Accessing The New Features
Simply log in to your website Admin Console and click on the new icons in the top navigation bar.
How Can I Clear Down All My Unread Form Replies That Have Built Up?
You can now also mark all replies in a form as read to focus on just new replies.
Go to Admin > Form Builder > View from replies > "Mark all as read"
In addition, if a form is set to email your admins, we now track that you've read it from your email client to keep the read/unread status in the system up to date which will stop the build up of unread replies.
Tip: Make sure admins allow images to display when reading the email as this is needed to trigger the tracking mechanism.
How Can I Exclude Form Replies From Admin Notifications?
You can exclude form replies from appearing in your count of unread form replies by editing the form and unticking the option: Show in header notifications?
Can I Use BI To Analyse My Overall Business?
Yes. For businesses running on Sage turning over £1m per annum we can now extract your Sage data into the Afinitis BI tool to analyse and recommend business-wide improvements.