You may wish to integrate with other backend accounting and inventory systems outside of those we currently support. 

We are normally able to assist you with scoping your project, liaising with 3rd party providers and explaining how our API works as well as attending virtual meetings and replying to requests. 

All such time is charged at our prevailing hourly rate and is outside of normal support.

The following information may help you with your project.


This is an article on the core ecommerce process in REC+:
https://reallyeasycart.freshdesk.com/a/solutions/articles/56926

This section explains about the API:

https://reallyeasycart.freshdesk.com/support/solutions/categories/61071/folders/269622


This Tradebox article details the sort of processes you are trying to define, and on top of this you will have your own requirements:
https://reallyeasycart.freshdesk.com/a/solutions/articles/248484

Because each REC+ website can have their own unique settings, we strongly recommend you go through your processes on your own website (registration, putting an order through etc) and make sure to document and review them and consider how you expect them to feed into other systems.

You must also consider how you will monitor that an order has definitely gone through the 3rd party system, e.g. what happens if it rejects an order for some reason.

In addition, you will need to consider non-ecommerce processes such as CRM, newsletter signups for example.

If you require further assistance then please raise a ticket with us explaining your project so we can assist you. 


CHARGES


Charges apply for the time used to reply and for further involvement with your project including setting up the API and access. Additional ongoing support charges apply once you start to use the API starting from £50+VAT per month upwards.