Set up extra charge lines that are either used in Order Manager to add whatever surcharge you want to an order without it being tied to a product, or using one of our in-built apps to add a charge in the checkout process.
There are two parts to this:
- Set up the charge line type title and description in Admin > Cart Charge Line Type
You can then use this in Order Manager to add extra lines to an order.
To manually add a charge line to an order go to Admin > Order Manager > Order Info > Add/edit lines > New "line type" option of "Charge" which lets you add arbitrary amounts to orders. These must map to a charge type set above for reporting but the name and amount can be anything you like. - Set up the specific type of charge from one of the in-built apps listed below
(note: discuss your specific charging requirements with us to receive a quote to build it)
Integration to 3rd party systems & payment processors Charge lines can be passed to Unleashed but not via Tradebox which does not support them. Supported payment processors include: Paypal Commerce, Paypal Express Sagepay Stripe Klarna Authorize.net |
Where Charge Lines Are Included / Excluded In Other Calculations
| Included | Excluded |
| Gift vouchers Order value min/max values | Coupons & deals min/max values Delivery bands EU IOSS min/max values |
REPORTING
You can download a CSV of charge lines in Reports > Order CSV Lines selecting State = successful & Type = charge
IN-BUILT APPS
Charges apply - please contact us for pricing.
Duties Paid Contribution (requires Premium Ecommerce licence)
Use case: Offer to part pay the cost of duties and tax to EU retail buyers to encourage more sales
Admin > Duties Paid System
The first practical use of this is a 'Duties Paid Contribution' which calculates a percentage uplift of a shopping cart (products less discount but excluding delivery) which the buyer can accept or decline (and take responsibility for paying duties and tax when the delivery lands in their country). Once accepted the order can then be shipped as DDP (Delivery Duties Paid).
In Admin > Duties Paid System > set up:
- Contribution percent > Percentage to be used to calculate the surcharge
- User smart type > select which user groupings this applies to from the list
- Delivery countries > select which delivery countries will trigger the surcharge to show when the buyer is on the checkout page
- Text > enter the title, description, accept/decline text etc
In Order Manager you can also filter by DDP accepted or declined.
Contact us if you wish to have messages appear on the product page as well. This may need IP country detection. Charges apply.
Designers & Developers
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Need something different? Contact us to discuss your charge line requirements.