Licence: A licence upgrade is needed to REC Advanced Edition to use this service. Please contact your account manager for pricing. |
What Is AI?
AI (Artificial Intelligence) is the simulation of human intelligence in machines that are designed to think and act like humans. AI systems can perform tasks such as recognising speech, making decisions, and solving problems that typically require human intelligence, such as visual perception, speech recognition, decision-making, and language translation. AI can be divided into narrow or weak AI, which is designed to perform a specific task, and general or strong AI, which has the ability to perform any intellectual task that a human can.
Potential Benefits Of AI
AI offers several key benefits, including:
Increased efficiency & accuracy:
AI automates tasks and processes, reducing the time and resources required to complete them with more accurate predictions, decision-making and generative content due to the large amounts of data it can process.Cost savings:
Automating tasks and processes with AI can result in reduced labour costs and increased operational efficiency.Improved Ad ROI:
AI can make thousands of changes to advertising campaigns to optimise performance and increase return-on-investment.Maximising revenues & achieving best margins:
AI can dynamically re-price products to ensure optimum margins and sales revenue against a constantly changing competitive marketplace.Personalisation:
AI can be used to analyse individual behaviour and preferences, allowing for more personalised experiences and recommendations.- Enhanced decision-making:
AI algorithms can provide insights and recommendations based on vast amounts of data, helping decision-makers make more informed choices. Improved customer service:
AI chatbots can provide quick and efficient customer service, freeing up human representatives to handle more complex issues.- Predictive maintenance:
AI can help predict when equipment or machinery is likely to fail, reducing downtime and maintenance costs.
Availability Of AI & Alternatives
Artificial Intelligence (AI) is available to use within the following areas within our Advanced Edition version.
Many of the use cases are for generative AI to produce content, other are available for advertising and product recommendations.
The use of different AI engines will come down to cost. However, other in-built technology may be an effective alternative to AI dependent upon factors including product catalogue size, industry and ad spend.
Area | Use | Alternatives |
Page Manager | Ask for ideas on a topic or re-write exiting content | Human-generated |
Blog Manager | Ask for ideas on a topic or re-write exiting content | Human-generated |
Email Manager | Ask for ideas for an email or re-write exiting content. Send recommended products. | Human-generated In Automotive Aftermarket sector, use vehicle search and matching to achieve similar results where number of products is small per vehicle. |
Product Manager | Enter a product title and ask for a description of the product Rewrite product descriptions Rewrite category & PDF descriptions | Human-generated |
Forms | Summarise replies submitted by individual form input fields For example, why do people buy from you / suggested improvements in CES feedback Include sentiment. | Human-generated |
Expert Answers | Admins analyse each question and set a question type which are then totalled up. | Human-generated |
Product Reviews | Review these manually as there are diverse products. | Human-generated |
Google Reviews | Summarise how customers feel about their interaction with you via their reviews. | Human-generated |
Recommendations | AI engine available for larger product catalogues. Recombee. | In Automotive Aftermarket sector, use vehicle search and matching to achieve similar results where number of products is small per vehicle. |
Paid Advertising | Google PR Max engine in use since June 2022 Additional AI engine available for better results for spend of £20,000/month and minimum 500 products | Use optimised shopping engines |
Chatbot | Tawk, MobileMonkey, Chatfuel | Human-operated |
Price Intelligence | Price Compare | |
Social Media | Emplifi.io - marketing to influencers | Human-generated |
Brand24 | Brand reputation monitoring | Human-generated |
SurferSEO SEMRush | Search rankings Growthbar | |
Search | Algolia | Algorithmically-generated |
CRM & communications | Optimove - check all comms and over-exposure. We could use something like this to check visits to website etc | |
DeepL | Language Translation | Human-generated |