What This Is and Why It Matters


Turn everyday ideas into real improvements - ensure great work doesn’t go unnoticed.

Share practical ideas that improve how people work. Use Recognition to publicly appreciate colleagues who go above and beyond. When ideas are shared and contributions are visible, engagement increases and impact follows.


The Suggestion Scheme and Recognition platform is designed to help everyone contribute to improving the business — and to ensure those contributions are visible, valued, and acted upon.


The Suggestion Scheme gives you a structured way to turn everyday ideas into real change. Whether it’s saving time, reducing costs, improving safety, or enhancing customer experience, your suggestions are reviewed, tracked, and measured for impact.


The Recognition feature makes positive contributions visible. It allows colleagues to publicly acknowledge helpful actions, strong teamwork, and behaviours that reflect our values. Visible recognition builds a culture where effort and initiative are noticed and appreciated.


Together, these features create a continuous improvement loop:

  • Ideas are shared.

  • Contributions are recognised.

  • Impact is measured.

  • Engagement grows.


When people feel heard and appreciated, they contribute more. When contributions are visible, participation becomes the norm. Over time, this strengthens collaboration, innovation, and measurable business results.


This platform exists to make improvement and appreciation part of everyday work — not something occasional or informal.


How This Platform Follows Best Practice

? Recognition Drives Engagement First

  • Public recognition increases psychological safety.

  • Visible appreciation normalises contribution.

  • Higher engagement leads to increased idea submission over time.

  • Recognition acts as the emotional driver; suggestions are the operational output.

? Designed to Encourage Improvement — Not Social Chatter

  • Recognition messages are short.

  • Categories focus on contribution and impact, not personal commentary.

  • No open-ended discussion threads or social feeds.

  • The system promotes purposeful acknowledgement, not casual social interaction.

  • Clear boundaries prevent it becoming an internal social media platform.

? Visible Social Proof Through the Display Wall

  • Recognitions are shown publicly on screens.

  • Contribution becomes visible across departments.

  • Public visibility reinforces positive behaviours.

  • The rotating display maintains freshness and attention.

  • Seeing peers participate increases participation rates.

? Structured Idea Workflow (Not a Suggestion Box)

  • Clear status stages (To be reviewed → Pending → Accepted → Rejected).

  • Admin review ensures ideas are evaluated properly.

  • Automatic annual savings calculation ties ideas to measurable impact.

  • Audit trail provides transparency.

  • Ownership and implementation tracking prevent ideas from disappearing.

? Measurable Impact

  • Annual savings are calculated and displayed.

  • Accepted suggestions contribute to visible metrics.

  • Recognition goals are linked to participation levels.

  • The system moves beyond “feedback” to quantifiable outcomes.

? Behavioural Nudges Built In

  • Monthly recognition goal encourages steady participation.

  • Participation percentage can be tracked.

  • Email notifications maintain momentum.

  • Similarity detection reduces duplication and improves quality.

? Governance and Control

  • Admin oversight prevents misuse.

  • Flagged comments assist administrative oversight.

  • Roles restrict access for 3rd part access (e.g. Report-only users for Display Walls).

  • Clear permissions prevent uncontrolled behaviour.

? Continuous Improvement Alignment (Manufacturing Context)

  • Encourages small, practical improvements.

  • Reinforces Lean thinking and waste reduction.

  • Connects frontline insight to measurable savings.

  • Builds a culture where improvement is expected, not optional.

? Transparency Builds Trust

  • Full activity logs.

  • Visible status changes.

  • Reviewer notes explain decisions.

  • No “black box” idea handling.

? Encourages Reciprocity and Positive Reinforcement

  • Recognition encourages further contribution.

  • Receiving appreciation increases discretionary effort.

  • Participation becomes culturally embedded over time.