Suggestion and Recognition – Supervisor Guide

Your role is critical. Adoption happens on the shop floor. If supervisors use the system consistently, teams will follow.

Your Responsibilities

  • Encourage practical improvement ideas from your team.

  • Send meaningful recognition regularly.

  • Support and follow up on suggestions affecting your area.

  • Reinforce participation during shift briefings.

  • Ensure accepted ideas are implemented and communicated.

Weekly Actions

During team meetings or shift start-ups:

  • Mention one recent recognition.

  • Ask if anyone has identified an improvement.

  • Provide a brief update on suggestions in progress.

  • Reinforce that improvement and recognition are part of everyday work.

Keep it short and consistent.

What Good Looks Like

Good suggestions:

  • Solve a clear operational problem.

  • Offer a practical solution.

  • Estimate impact such as time, safety, quality, or cost.

Good recognition:

  • Describes the action.

  • Explains the impact.

  • Reinforces safety, teamwork, quality, or efficiency.

Avoid generic praise. Be specific.

Focus Areas in Manufacturing

Encourage ideas linked to:

  • Safety improvements

  • Waste reduction

  • Downtime reduction

  • Quality improvement

  • Energy or cost savings

Support team members in shaping ideas if needed.

Recognition Expectations

  • Encourage at least one recognition per person per month.

  • Promote cross-team recognition.

  • Monitor participation informally within your team.

Lead by example.

Follow-Through

When a suggestion is accepted:

  • Assign responsibility.

  • Set realistic timelines.

  • Update the team on progress.

  • Confirm when implemented.

Close the loop visibly.

What Success Looks Like

  • Most team members participate in recognition.

  • Suggestions are practical and relevant.

  • Ideas are implemented and discussed.

  • Contribution becomes part of normal performance conversations.

Consistency drives impact.