Website Support
Find answers to questions and set up instructions for features in our Knowledgebase.
Raise a support ticket or email: support@reallyeasycart.freshdesk.com
Support Hours Of Cover
Monday - Friday (excl. Public holidays)
Mon-Thu 9am - 5pm (GMT) Fri 9am-4.30pm
We have 24/7 technical monitoring of our website infrastructure.
What's Included In Support: Read What's Covered In Support.
Wildfire Internet Marketing Clients
If you have purchased our marketing service and need assistance, please contact your assigned consultant with their given contact details.
Escalation
To escalate issues, contact your assigned account manager via their direct email or by raising a ticket so we have a record of the escalation.
Meetings & Training
All of our meetings, including training, are provided online via Google Meet by prior arrangement.