Our Support Services Explained
Find out what support we give to clients.
Areca Design handle day-to-day support and design requests for all Wildfire Internet clients. Design & Website Support This service covers design c...
Tue, 11 Feb, 2020 at 7:34 AM
For clients subscribing to Support, the following is included: Resolving Errors With Your Site If you experience error messages with the system then pl...
Thu, 9 Sep, 2021 at 4:23 PM
REC is a comprehensive, feature-rich system that caters for most users' needs.
However, it might be you would like to see a new feature added tha...
Tue, 26 May, 2015 at 2:43 PM
We support the major browsers for our core ecommerce functionality as follows: "A" grade support These browsers should be actively tested on ...
Mon, 12 Aug, 2019 at 4:29 PM
The core REC+ system is deployed with performance optimisations in place and updated to incorporate relevant improvements that are compatible with the core ...
Wed, 10 Apr, 2019 at 11:05 AM
We provide our support service whilst you keep your account up-to-date. Typically this is via direct debit or recurring subscriptions, which means you ...
Wed, 3 Oct, 2018 at 1:21 PM
To cancel your service, we need 1 clear month's notice in writing to us at our registered office or via email to us at accounts@wildfireinternet.co.uk. ...
Fri, 8 Oct, 2021 at 11:57 AM
When you move away, you are no longer able to use nor make a copy of our software, which is proprietary to us. This means you will need to use a new provide...
Fri, 8 Oct, 2021 at 11:56 AM
Your Software licence sets which features you can access, the number of pages or products you can add and the amount of bandwidth and disk space you can use...
Tue, 26 May, 2015 at 2:43 PM
There is a large and ever-growing variation in screen sizes in the marketplace today as different sized mobile devices come onto the market as well as bigge...
Tue, 26 May, 2015 at 2:43 PM