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Knowledge base
Setting Up & Using REC+
Welcome - A Must-Read
19
Introduction
Considerations For Building An Ecommerce Website
Understanding Your Software Licence
Basic Terminology
SEO Overview & REC+ Architecture
View all 19
Configuring Your Site Settings
4
"Site Settings" Explained - Read This Before Adding Data To Your Site!
Full Site Settings
Testing - Important.
Migrating to HTTPS / SSL & REC/REC+ Settings
Content Management System
17
Writing & Researching Content & Keywords For Pages
How Content Is Added To Web Pages
Adding & Organising Web Pages
Editing Pages & Adding Apps
Create Your Own Page App ( Sidebar / Main Body )
View all 17
Module System (REC+)
5
Introduction To The Module System
Creating A Module
Adding / Editing Data Records In A Module
Designing How Module Data Displays On A Web Page
Editing A Module
Ecommerce System
49
Preparing For Ecommerce
Setting Up Your Payment Processors & Payment Processor Manager
How To Describe A Product, Handle SEO & Sell It - Full Guide & Quick Cheat Sheet
Google Merchant Centre Requirements
REC's Core Ecommerce Process
View all 49
Form Builder (Forms & Processes)
11
Form Builder Overview & Examples
Adding a Form (Quick Guide)
Building Forms: MAIN FORM DETAILS
Building Forms: ADDING SECTIONS & FIELDS
Building Forms: ADDING LOGIC PROCESSES & CRITERIA
View all 11
Social Media System
1
Displaying YouTube Videos On Pages On Your Site
Admin & Reports
21
Reports & Report Builder
Product Groups
Import / Export System
Developer Import / Export For Pages, Redirects & Templates
Design
View all 21
API
11
Quick Guide
Introduction
Getting Started
General Conventions
Security
View all 11
Anti-Spam Services & Configuration
1
Anti-Spam Measures & Configuration
Designing Your Website & Design Recipes
Design Services
2
Using Our Design Service
Using Your Own Designer - Guidlines
Design Workflow
16
Introduction To The Designer Hub, Tutorials & Open Source Projects
Example Workflow
FTP Access
Developing On A Live Site
Creating A New Template
View all 16
Design Recipes
8
Product Category Layouts
Additional Product Pricing Tags
Product Category Layout - Template Code Examples
Adding in a custom slider
Recipe: Hide Prices Until User Logged In
View all 8
Users & Administrators
User Management
2
User Manager
Password Resets
Marketing, Tracking, Ecommerce & Conversion
REC Marketing Features
46
Marketing Console / Traffic Analyzer
Product Reviews
Reviews.co.uk Service For Your Company & Products
Google Customer Reviews (ecommerce orders)
Google Reviews & Complaint Handling For Local Businesses (Google My Business)
View all 46
Traffic, Conversion & Sales - Guides
8
Improving Conversion With 50+ Actionable Features & Tips
Increasing Average Order Value (AOV)
7-step Guide To Measuring & Improving Your Marketing, Sales & Conversions
Setting Up A Tripwire To Convert More Visitors To Buyers
Track down 404 pages in Google Analytics
View all 8
Promotional Pricing & Black Friday Deals
8
In-Cart Deals: Spend More To Get Discounts & Free Delivery
Black Friday / Cyber Monday & Festive Deals (BFCM)
Offer Lump Sum, Percentage Discount, Free Delivery, Multi-buy Coupons & In-Cart Deals
Buy One Get One Free (BOGOF), 3-For-2 & Other Multiples
Sale Prices (Special Offer Prices)
View all 8
Product Placement - Ways To Sell Your Products
16
Google Ads
Re-marketing (aka Re-targeting)
Facebook & Instagram
Email Marketing
Lists & Prospects
View all 16
Personalisation Rules
2
Overview Of Personalisation Rules
Logo Manager & Personalisation Rules - Setting a themed logo
Prospect Manager (CRM)
Prospect Management System (CRM)
13
Prospect Manager Overview
Setting Up Prospect Manager
Using Prospect Tagging To Track Campaigns etc
Adding & Changing Prospect Records
Prospect Manager Program - Managing Prospects, Search, Messaging & More
View all 13
Legislative, Data Protection & Major Changes
Brexit
1
Brexit Affect On Your REC+ Site & What To Do
Making Tax Digital
1
Making Tax Digital (MTD) - What You Need To Know & Do
Overview Of Data Protection & GDPR
5
A Brief Guide To Data Protection, Your Responsibilities & Ours
GDPR Disclaimer - Please read
Technical and Organisational Security Measures
Password Hygiene For Inactive Users
Password Strength
GDPR Updates, Implementation & Processes
19
GDPR Changes & What You Need To Do
The Right To Be Informed (Privacy & Cookie Notices)
The Right Of Access (User Login To View Their Data)
The Right To Rectification (How Data Can Be Changed By Users & Admins)
The Right Of Erasure (Audit / Suppression Lists & Re-adding Or Importing Data)
View all 19
Official GDPR Resources & Links
1
Data Protection & GDPR Resources & Links
PSD2 & Strong Customer Authentication
1
PSD2, Strong Customer Authentication (SCA) including 3D Secure
Tax / VAT
1
EU Ecommerce IOSS VAT Changes - Effective 1st July 2021
Business Intelligence & Business Growth
Website Recommendations & AI Uses
3
Website Recommendations & Admin Notifications
Gain Business Advantage Through Data Science
Artificial Intelligence (AI) Uses & Alternatives
Business Growth, Budgets & Forecasting
7
Essentials You Need To Cover To Help Business Growth
Predicting Monthly Website Revenues & Taking Action
Google Shopping For Boosting Profits
Understand Your Customers Better Using NPS, CES & CSAT Ratings
Tracking & Converting Leads To Boost Growth
View all 7
Customer Service & Surveys
Expert Answers
1
Expert Answers
Price Comparison
Vizitas Price Comparison App
1
Vizitas Price Comparison App
Support & FAQ's
FAQ - Check Here First
43
Read The Full REC Guide For In-Depth System Help
Clear Browser Cache / Hard Refresh: How do I clear the cache / perform a hard refresh on my computer ?
Identify Browser Version: What browser version am I using ?
Page Load Times: How do I check my page load times ?
Pasting Content from Microsoft Word: Can I paste content directly from Word into the page ?
View all 43
Our Support Services Explained
12
Hours Of Cover & Contacting Us
What's Covered In Support
Enhancement Requests
Supported Browser Versions
Maintaining Website Performance
View all 12
Newest Features
Historic REC Releases - check REC+ site for latest updates
67
Latest Releases Now Published On Our Updates Blog Page
New Order Manager Layout
GDPR Restrict Processing Of Users
Combating Form Spam, Google Products Variation Manager enhancement & REC+ Version Numbering
Filtering Users By Subscribers & Assigning To Groups Plus Script Finder
View all 67
Industry Specific Solutions & Special Functionality
Automotive Parts
3
Overview Of Automotive Parts
Changing The "Current Year" On Auto Parts Sites At Year End
Auto Parts Import Format & Instructions
Sales & Accounts
What's Involved In Switching To REC
6
Selecting REC As Your Website Software
I Have An Existing Ecommerce Site, What Do I need To Do To Switch Over?
Payment Processors, PCI Compliance & SSL
Actions, Timescales & Ownership
Re-directing Your Existing Domain To Use Your New REC Website & Using Cloudflare
View all 6
Site Requests & Launch
4
New Site Request
Site To Go Live Request
Rename A Domain Request
Remove A Domain
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